smiggle goodies just for yousmiggle goodies just for youwhether you’re after some free-time fun or wanting to add some colour to your school supplies, these awesome smiggle suggestions we’ve picked out are sure to make you smile and giggle!
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This policy only applies to goods purchased through our Smiggle online store.
We like to make you smile and giggle. In addition to your legal rights, should you change your mind, we will happily provide an exchange or refund providing the following conditions are met:
The item with the original Smiggle receipt is returned to any Smiggle store with 14 days of purchase; and
The item has not been used and is in original condition as purchased, including all packaging with original tags and labels attached.
VARIATION TO REFUND & EXCHANGE POLICY FOR ITEMS PURCHASED WITH AFTERPAY
An item purchased online using Afterpay as tender can be (i) refunded by posting it to our Online Store Returns/Exchange address or (ii) exchanged in store for product or a gift card. Gift cards will also be issued for any difference between the item exchanged and the amount originally paid. We are unable to issue refunds in store where Afterpay was used as tender. All refunds and exchanges are subject to our refund and exchange policy having been met.
Given conditions 1 & 2 above have been met, Australian customers have the option to either return/exchange their online order in store or send it back to our online returns/exchanges address below with their internet order receipt.
New Zealand Customers
Unfortunately, items purchased online cannot be returned to Smiggle New Zealand stores. New Zealand customers can either return items for a refund to any Smiggle store in Australia providing conditions 1 & 2 above have been met or send items by post to our Returns/Exchange address below. Please include a copy of your original receipt and indicate the reason for the return.
Returns / Exchange Address
Smiggle Online Returns
1 Roussos Place,
Victoria, Australia 3029