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looks like you're visiting us from Australia!

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us from the UK!

take a squiz at our products in GBP

or shop from our australian site
and we'll ship to you.

take me to the AUS site »

you can shop online from our AU site and receive your order from australia within 6-10 business days.

all prices will be displayed in $AUD. products and promotions may vary from the UK.

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Fan Service Gift Card T&C's

Gift Cards

Gift cards and egift cards can be purchased online and are redeemable in Smiggle stores within Australia and online. Here's what you need to know:

how to purchase a gift card online

Go to the gift card category page and select to buy a gift card. You will then be required to choose a gift card value and design and optional gift card message.

Gift cards can only be delivered within Australia via standard post for $3.95 or express delivery for $6.95.

how to purchase an egift card online

Go to the gift cards category page and select to buy an egift card. You will be taken to an egift card selection page and will be required to choose an egift card value, design, recipient details and optional gift card message. An email containing the egift card is ordinarily delivered to the recipient within 5 minutes of finalising an order, however, email carriers and other issues can delay the order. If you don't receive your egift card within 4 hours of purchase, please contact customer service on 1800 612 236.

You can purchase multiple egift cards but cannot buy Smiggle product in the same transaction. If you wish to pay for an egift card using a non-Australian billing address, please call customer service on 1800 612 236 and we will happily process your order.

There is no processing or delivery fee for egift card purchases.

gift cards and egift cards on mobile site

You cannot purchase or redeem a gift card or egift card on the smiggle mobile site.

purchasing with your gift card and egift card online

To use your gift card or egift card to make a purchase online, just select gift card from the drop down list of payment methods. Enter the card number and 4 digit access code located under the scratch panel. The amount of your order will then be deducted from your card and any remaining amount will stay on your card for future use. You can also combine your gift card with a credit card to make an online purchase.

You can use your gift card as many times as you want until the balance reaches zero. We will not refund cash for any unused gift card amount.

gift card and egift card balance and transaction history

Click here to view your Gift Card Balance and Transaction History.

Neither the Just Group, nor the provider of the data represents or guarantees, or accepts any liability whatsoever in respect of, the accuracy, currency or completeness of the gift card information. The Just Group does not accept any liability for any delays, interruptions, errors, or omissions, however occurring (including as a result of negligence) in the collecting, recording, processing, storing or dissemination of this information.

Important note: Singapore residents are unable to check their gift card balance online, please head to your nearest Smiggle store and ask one of our Smigglers to check it for you.

gift card and egift card expiry

Gift cards and egift cards are valid for 12 months from the date of purchase. The expiry date can be found on the back of the gift card, on the egift card or online.

Lost and stolen gift cards and egift cards

Treat your gift card like cash. Lost and stolen gift cards will not be replaced or refunded.

gift card and egift card enquiries

Phone: between 9am - 5:30pm weekdays AEST

gift card terms & conditions

  • • australia

    This gift card ("card") is issued by Smiggle PTY LTD ("Smiggle") ABN 53 100 379 226. A defaced, mutilated, altered, lost or stolen card will not be replaced, refunded or redeemed. This card once activated is: redeemable for merchandise at Smiggle stores in Australia; not redeemable for cash and is not a negotiable instrument; valid until the earlier of the expiry date shown on the card (being one year from date of issue) or when no amount remains on the card; not able to be reloaded; partially redeemable. Cash will not be given for any unused amount. Any unused amount after the expiry date of this card will not be refunded or credited.

  • • new zealand

    This gift card ("card") is issued by Kimbyr Investments Limited, Company Number 205268 trading as Smiggle. A defaced, mutilated, altered, lost or stolen card will not be replaced, refunded or redeemed. This card once activated is: redeemable for merchandise at Smiggle stores in New Zealand; not redeemable for cash and is not a negotiable instrument; valid until the earlier of the expiry date shown on the card (being one year from date of issue) or when no amount remains on the card; not able to be reloaded; partially redeemable. Cash will not be given for any unused amount. Any unused amount after the expiry date of this card will not be refunded or credited.

  • • singapore

    This gift card ("card") is issued by Smiggle Singapore Pty Ltd ("Smiggle") Company No. 201014564Z. A defaced, mutilated, altered, lost or stolen card will not be replaced, refunded or redeemed. This card once activated is: redeemable for merchandise at Smiggle stores in Singapore; not redeemable for cash and is not a negotiable instrument; valid until the earlier of the expiry date shown on the card (being one year from date of issue) or when no amount remains on the card; not able to be reloaded; partially redeemable; not redeemable at Smiggle online. Cash will not be given for any unused amount. Any unused amount after the expiry date of this card will not be refunded or credited. Check card balance at any Smiggle Singapore store.

  • • united kingdom

    Redeemable (including partially redeemable) for merchandise at Smiggle store(s) in the United Kingdom. This gift card ("card") is issued by Smiggle UK Ltd ("Smiggle") Company No. 06720710. A defaced, mutilated, altered, lost or stolen card will not be replaced, refunded or redeemed. This card once activated is: redeemable for merchandise at Smiggle stores in the United Kingdom; not redeemable for cash and is not a negotiable instrument; valid until the earlier of the expiry date shown on the card (being one year from date of issue) or when no amount remains on the card; not able to be reloaded; not redeemable at Smiggle online. Cash will not be given for any unused amount. Any unused amount after the expiry date of this card will not be refunded or credited. Check card balance at any Smiggle United Kingdom store.

egift card terms & conditions

  • • australia

    This electronic gift card ("eGift Card") is issued by Smiggle Pty Ltd ("Smiggle") ABN 53 100 379 226. A lost, stolen or altered eGift Card, or a printed representation of an eGift Card that is defaced, mutilated, lost, stolen or altered, will not be replaced, refunded or redeemed. This eGift Card once activated is: redeemable for merchandise at Smiggle stores in Australia and online; not redeemable for cash and is not a negotiable instrument; valid until the earlier of 12 months from the date of issue or when no amount remains on the eGift Card; not able to be reloaded; partially redeemable. Cash will not be given for any unused amount. Any unused amount after the expiry date of this eGift Card will not be refunded or credited. Check eGift Card balance by visiting www.smiggle.com.au/giftcards or in Smiggle Australian stores.

Craver Saver Program

how does the craver saver card work?

For every store purchase made over $10AUD, $10NZD, $12.50SGD, UK£10GBP you will receive one stamp on a Craver Saver loyalty card. Once all stamps have been collected (14 stamps required in Australia, New Zealand and Singapore, 10 stamps required in the United Kingdom) the Craver Saver card can be redeemed for a free Smiggle gift. The Craver Saver card can be used at any Smiggle store and does not have an expiry date.

what is the craver saver gift available and how often does it change?

Due to differing stock quantities and availability, the Craver Saver gift is constantly changing. In addition if one gift is more popular than others it will be changed sooner. We recommend checking with your Smiggle store on what item is available before redeeming your Craver Saver card. All store locations and phone numbers are available on the Smiggle website.

craver saver terms and conditions

get 1 stamp for every $10AUD, $10NZD, $12.50SGD, UK£10GBP you spend. once your card is full (14 stamps required in Australia, New Zealand and Singapore, 10 stamps required in the United Kingdom) receive a free gift. stamps issued in smiggle stores only. card must be stamped at point of purchase. no retrospective stamps will be issued. card must be redeemed for gift with final $10 spend. excludes online purchases and redemption of gift cards.

The Smiggle "Craver Saver" loyalty program does not apply to online purchases. Craver Saver stamps are only available when purchasing from Smiggle Stores. Please see in store for full terms and conditions.